Turning symptom uncertainty into appropriate care
We developed mobile experiences that transformed single assessments into ongoing patient engagement.
Client
A digital health company helping people understand their symptoms earlier while enabling healthcare organizations to identify patients sooner, guide appropriate treatment and connect them with the right care providers.
Challenge
Patients continued using the product after their initial assessment, requiring ongoing health management.
Assessment completion
Symptom assessments involving multiple questions required patients to stay engaged from the first question through to clinically meaningful guidance.
Privacy expectations
Users needed clear control over their personal health information, including consent, account access, assessment history and privacy preferences.
Health continuity
The product evolved beyond individual assessments, introducing new requirements for continued health management.
Solution
- 01
Clinical assessment guidance
Built patient guidance that explained symptom assessments through every stage before presenting clinical recommendations.
- 02
Privacy management
Created a privacy control center where users managed consent, data sharing, account access and notification preferences.
- 03
Returning patient experience
Developed mobile experiences allowing patients to continue using the app after an assessment through profiles, saved assessments and medical guidance.
Result
The product became an integral part of how patients managed their health before and after seeking care.
Get in touchHigher assessment completion
Stronger user trust
Increased repeat usage
Technologies used
Core technologies selected to support the product architecture.
React
TypeScript
Swift
Kotlin
Python
MongoDB
GCP
“The reason we continued working with Mountalis was simple. They consistently made good decisions, communicated openly and cared about the product as much as we did. Over time they became a team we trusted with increasingly important work.”
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Get in touchWhy Mountalis
Product Thinking First
We challenge assumptions early and help shape key decisions before engineering begins.
Senior Ownership
Senior engineers stay directly involved in product decisions, architecture and delivery.
Built for Regulated Markets
We design systems with security, auditability and compliance considered from the start.
Aligned Execution
We keep strategy, engineering and business priorities aligned across the lifecycle.
Validation Before Scale
We reduce unnecessary scope early so new initiatives reach validation with less operational overhead.
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Discuss your next product initiative
We start by understanding your goals and technical direction. Complete the form or contact us at contact@mountalis.com. Our team will respond within one business day.
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