Integrated enterprise retail commerce
Building a commerce platform that simplified how customers moved from product discovery to checkout.
Client
An integrated commerce organization combining retail operations, wholesale, production and digital commerce through a single operating model. Its ecosystem brings together physical stores, customer services and shopping experiences for millions of customers.
Challenge
Years of product expansion introduced new challenges in keeping digital shopping clear and reliable.
Large retail product assortment
The breadth of the product offering makes it difficult for customers to quickly identify the products that best match their shopping needs.
Customer experience by store
Differences between store locations can create uncertainty when customers plan how and where to purchase products.
Promotions and loyalty programs
Running multiple customer benefit programs makes it more difficult to keep purchasing simple and predictable.
Feature rich mobile application
A single application supporting multiple retail services requires effective product organization to remain intuitive.
Solution
- 01
Product classification model
Established a scalable hierarchy that organized product categories and improved navigation.
- 02
Store availability service
Developed a centralized availability service that validated inventory before exposing store stock to digital channels.
- 03
Promotion processor
Built a processor that determined the appropriate combination of promotional offers for each purchase.
- 04
Mobile application redesign
Reorganized retail services into a clearer application structure centered on shopping.
Result
Digital commerce became a stronger growth channel as more customers completed purchases and made broader use of online retail services. Higher customer confidence encouraged repeat purchasing while improving operational efficiency.
Technologies used
Core technologies selected to support the product architecture.
Angular
TypeScript
Swift
Kotlin
Java
Go
SQL Server
GCP
“What I remember most is that decisions rarely felt rushed. We talked through the tradeoffs, understood the implications and knew why one option was being recommended over another. Looking back, it saved us a lot of unnecessary discussion.”
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Get in touchWhy Mountalis
Product Thinking First
We challenge assumptions early and help shape key decisions before engineering begins.
Senior Ownership
Senior engineers stay directly involved in product decisions, architecture and delivery.
Aligned Execution
We keep strategy, engineering and business priorities aligned across the lifecycle.
Validation Before Scale
We reduce unnecessary scope early so new initiatives reach validation with less operational overhead.
Read more case studies
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Discuss your next product initiative
We start by understanding your goals and technical direction. Complete the form or contact us at contact@mountalis.com. Our team will respond within one business day.
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